Since 1991 , Competitive Solutions, Inc. has been successfully helping companies improve how they run their organizations using a proven process that drives focus, urgency, and accountability. CSI’s vast knowledge and experience, which is specialized in business scorecards, will deliver immediate and sustainable results in virtually every type of organization. The experts at CSI can bring business success to your company with specialized training in Business Scorecards, Balance Scorecards, PBL ScoreCard Software Training®, and Process Based Leadership® Training.

Business Scorecard:

What are Business Scorecards? In today’s organizations; scorecards are meant to serve one main goal, they show the current state of the business. Unfortunately, many organizations today are satisfied to only meet that goal. In reality, this is a flawed objective. A good example would be to think of a thermometer which tells the current temperature, and a thermostat tells current temperature as well as giving one the ability to control the temperature. Many companies have scorecards which only work as a thermometer. They tell them the temperature but do not give them a way to change it! Business Scorecards can be viewed as a thermostat. The Business Scorecard can give organizations the ability to make the critical and timely decisions needed to drive the business forward. A true Business Scorecard system links scorecards with a structured communication process and accountability system. These three systems are integrated to form a system that not only monitors how businesses are doing, but lets businesses control the results. By linking into strategic objectives, a Business Scorecard system tactically deploys strategic initiatives throughout any organization!

Balanced Scorecard:

Can organizations use balanced scorecards to create business scorecards? Absolutely! The balanced scorecard is a strategic planning and management system used to align business activities to the vision and strategy of the organization and monitor organizational performance against strategic goals. However; it is well documented that for many organizations, the balanced scorecards methodology does not fit their situation as well as they would like. This is especially true as companies try to engage the process at all levels of the organization. CSI uses the business scorecard approach to expand organizations’ balanced scorecards, and allow companies to create meaningful metrics at all levels of the organization while also driving accountability.

Scorecard Consulting:

Need help creating meaningful scorecard metrics? Whether an organization already has a scorecard but needs help creating meaningful metrics, or the organization is just starting the scorecard process, CSI’s highly trained consultants will work with the company every step of the way. CSI develops metrics that help organizations run their business while taking into account minimum frequency, business impact, and tactical accountability. CSI will take an organization’s strategic vision and create scorecards with metrics that tactically deploy throughout the organization.

PBL ScoreCard Software® Training:

CSI offers web-based or on-site training. Experts will assist with the installation as well as the development of scorecards. CSI also offers basic user and super user training.